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Refunds & Cancellation
Before publishing
If you pay and change your mind before your invitation is published, we refund you in full.
After publishing
Once your invitation is live we refund only if we fail to deliver what you paid for, for example if it does not go live or stops working and we cannot fix it.
Signature
The 50% advance covers discovery and design work. If you cancel before the first design, we refund it less a ₹2,500 + GST discovery fee. After the first design the advance is non-refundable; the balance is due before going live.
How refunds are paid
Refunds go back to your original payment method through Razorpay, usually within 5–7 working days.